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Logistics Manager

Salary Competitive
Location Dublin (ROI and NI)
Hours 40
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Purpose of Job: To maximise RDC sales and profitability through creating and maintaining long-lasting B2B relationships, delivering excellent customer service and ensuring the safe and efficient running of the RDC operation

 

Key responsibilities and duties - daily tasks will include, but not be limited to:

 

  • Business development
    • Take action to ensure local market knowledge and wider commercial information is kept up-to-date and communicated to relevant staff.
    • Communicate range developments and RDC performance to support sales effort.
    • Take responsibility for the profit and loss performance of the RDC, including the management of costs and business development to achieve delivery of profit.

 

  • Customer service management
    • Review and improve delivery service to aid business development.
    • Resolve customer queries and issues.
    • Process customer returns and warranties effectively and efficiently, in line with company procedures.

 

  • Asset management
    • Manage warehouse layout to maximise operational efficiency.
    • Manage and monitor stock movements, carry out the required number of stock checks annually, make sure stock systems are maintained and updated.
    • Make sure all:
      • aspects of RDC activities comply with company procedures and policies;
      • necessary actions are taken in response to audit findings within agreed parameters; and
      • RDC staff understand how they can influence costs and contribute to RDC profitability.
    • Make sure procedures are followed and reviewed in respect of security of stock and premises (including out-of-hours alarm calls).
    • Plan, monitor and adjust overall staffing levels to maintain operational efficiency.
    • Use management information to identify opportunities to reduce costs/waste and improve operational efficiency.
    • Credit management and banking.

 

  • People management
    • Lead on the recruitment and selection of new members of staff.
    • Oversee the induction of new members of staff. 
    • Manage the performance of direct line reports by agreeing expectations (standards, measures etc.) and providing on-going feedback.
    • Identify staff development needs and put plans in place to meet them, including providing coaching and on-the-job training where appropriate.
    • Make sure driver training is organised (accident prevention).
    • Deal with staff issues promptly (e.g. under-performance, misconduct, absence) and in line with relevant FPS policies, liaising with HR Advisor as necessary.
    • Lead on disciplinary/grievance/recruitment/post-accident investigations and interviews as required.
    • Submit weekly absence and overtime calculations to payroll dept.

 

  • Communication
    • Respond to regional management requests in line with specified deadlines.
    • Attend regional and RDC review meetings with regional management.
    • Escalate all RDC operational and sales issues promptly to relevant regional manager.
    • Carry out regular communication with all field sales staff, holding two-way update on customer developments and issues.
    • Communicate performance and change information to branch staff on an on-going basis.

 

  • Health and safety - make sure:
    • all RDC equipment is recorded accurately and checked regularly;
    • weekly RDC H & S inspections are carried out and remedial action taken accordingly;
    • accidents and incidents are recorded in line with procedure;
    • random vehicle safety checks are carried out;
    • delivery vehicles and warehouse equipment is maintained and serviced in line with agreed frequency
    • RDC staff, contractors and visitors comply with H & S legislation, encouraging and developing a positive approach to Health and Safety at all levels.

 

Alliance Automotive Group (AAG) is a leading distributor of light and commercial vehicle parts to the automotive aftermarket, serving over 35,000 repairers across the UK & Ireland.

AAG is owned by Genuine Parts Company (GPC), the number one parts distribution business in North America, leading to an increased level of synergies helping achieve record growth.

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in X days

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